When searching for ‘American Auto Shipping review’, you’re likely seeking facts: is American Auto Shipping reliable, are their services up to par, and what are the real costs? We’ve analyzed customer feedback, services, and pricing to provide you with a comprehensive and unbiased review that ensures your vehicle shipping decision is well-informed.
American Auto Shipping provides reliable auto transport services for various vehicles with a focus on customer satisfaction, offering both open and enclosed shipping in the United States since 1999.
Pricing for car shipping services is affected by factors like vehicle size, type of carrier, and distance, with additional benefits such as locked-in pricing, complimentary car wash reimbursement, priority service options, and rental car provisions for delays.
The company ensures a thorough pick-up and delivery process, including detailed pre-transport preparation and robust insurance coverage options for liability and theft during transportation.
American Auto Shipping Overview
Since its inception in 1999, American Auto Shipping has provided reliable and efficient car shipping services for more than two decades. Striving to deliver high-quality services at competitive prices, the company has built a solid reputation in the industry. Catering to a diverse range of clients throughout the United States, including the state of Alabama, American Auto Shipping ensures your car is shipped safely and efficiently, no matter where you are.
The company focuses on transporting a wide range of vehicles, such as:
Offering both open and enclosed car shipping services, the company is equipped to handle different car shipping needs, ensuring your vehicle, regardless of its type and size, is transported securely and getting your car shipped efficiently.
Mark and Dave Armstrong established American Auto Shipping in 1999, aiming to offer reliable and efficient car shipment services to customers nationwide. Since then, the company has:
Consistently delivered dependable vehicle shipping services
Built a trustworthy standing in the industry
Earned an A+ rating with the Better Business Bureau
Recognized for its wide range of car shipping service options and outstanding customer service, American Auto Shipping has received numerous accolades. Its dedication to ensuring customer satisfaction has set it apart as one of the best car shipping companies in the industry.
As one of the premier car transport companies, American Auto Shipping provides a wide range of auto transport services to cater to diverse customer requirements. One of these is the standard service, which aims to facilitate vehicle pickup within 1–5 weekdays, making it a suitable option for individuals seeking non-urgent car shipping.
For those who need a quicker pickup, American Auto Shipping offers priority car transport service, which ensures pickup within two business days for an extra fee of $200. For those requiring even faster service, there is the expedited auto transport service, which guarantees vehicle pickup within 24 hours on business days, albeit at an additional cost.
Besides, American Auto Shipping is capable of transporting a range of vehicle types and also offers international vehicle shipping services, making their standard car transport service highly versatile.
Comprehensive Ratings and Customer Feedback
Customer reviews and ratings are crucial when selecting a car shipping company. They provide insights into the experiences of past customers and can help you make an informed decision. American Auto Shipping has received high ratings across multiple platforms, reflecting its reliability and trustworthiness. The company holds accreditation from the Better Business Bureau (BBB) with a top rating, further showcasing its credibility. Additionally, a commendable 4.9-star rating on Google indicates a high level of customer satisfaction, setting it apart from other auto transport companies.
American Auto Shipping has received both positive and negative reviews, like any other business. It’s important to consider a variety of feedback when evaluating their services. In the following subsections, we will delve into these experiences, providing a balanced view of what you can expect when working with this company.
Many customers commend American Auto Shipping for its excellent quality, high overall rating, and strong customer reputation. In particular, customers often laud the company’s exceptional customer service, setting it apart as one of the best car shipping companies in the industry.
Outstanding customer service encounters have included positive interactions with courteous drivers, prompt vehicle delivery, and prominently displayed favorable reviews on BBB and Google. The company also maintains a reputation as a highly reliable auto transport broker and consistently delivers superior customer service experiences.
Areas for Improvement
While there are numerous positive experiences, American Auto Shipping has also faced some criticism. Some customers have reported:
dissatisfaction with delayed deliveries
instances of undisclosed fees
mishandling of cases
Another issue raised by customers is the complexity of obtaining carrier insurance information, especially following damage to a vehicle. Negative reviews are commonly found on platforms like BBB and Yelp, where customers have expressed grievances related to subcontracting issues and misleading claims about 24/7 availability.
Pricing and Factors That Influence Costs
Several factors determine the cost of shipping a car with American Auto Shipping. The typical expense for transporting a vehicle is approximately $550 for a 550-mile distance utilizing open carrier transport. However, the size of the vehicle can significantly impact the cost. Larger vehicles, such as trucks and vans, can result in higher costs for car transport services.
Further, the type of carrier used, whether open or enclosed, also influences the cost. Enclosed carrier shipping typically incurs a higher cost compared to open carrier shipping, with additional costs varying from $1,000 to $2,450, representing approximately a 40% increase. Lastly, the total cost is influenced by the distance of the car shipping route, with shorter routes incurring a higher cost per mile and longer routes having a lower per-mile average cost.
To help customers understand the costs involved, American Auto Shipping offers an online car shipping rate calculator. This advanced algorithm analyzes over 500 points of data in real time to generate a final, binding price for shipping a car, ensuring precise pricing without overcharging. Notably, obtaining a quote from this calculator does not require the provision of personal information.
The quote generated by American Auto Shipping’s online rate calculator is considered to be highly reliable. This showcases the company’s thorough methodology for cost estimation and its commitment to providing customers with accurate and transparent pricing.
To grasp the cost of shipping a car with American Auto Shipping, it’s vital to comprehend the key factors influencing the final price. For instance, the size and weight of the vehicle play a significant role. Generally, transporting an SUV or pickup truck will incur higher costs compared to shipping a sedan.
Another influential factor is the condition of the vehicle. Non-operational vehicles may require extra resources for loading and unloading, potentially resulting in higher costs compared to operational vehicles.
Unique Features and Benefits
The unique features and benefits that American Auto Shipping offers to customers distinguish it from others. Some of these features include:
Locked-in pricing guarantees that the quoted price for car shipping remains unchanged, with no unexpected fees or hidden costs
Complimentary car wash upon shipping a vehicle with the company
Reimbursement of up to $20 per vehicle for the car wash
These features ensure that customers have a hassle-free and enjoyable experience when shipping their vehicles with American Auto Shipping.
In addition to these, American Auto Shipping provides additional benefits, such as:
Priority service for quicker pick-up
Expedited shipping for same-day pick-up
Rental car options for delayed shipments
Various discounts, including those for occupational reasons
These features collectively enhance the value provided to customers.
The locked-in pricing feature offered by American Auto Shipping provides customers with a dependable and cost-effective quote. This feature guarantees that the rate generated from the free quote tool is the ultimate price, with no changes once a carrier is assigned.
This ensures that the final price remains consistent with the initial quote provided, allowing customers to plan their budget without worrying about price fluctuations. This level of transparency and predictability contributes to a more positive shipping experience, setting American Auto Shipping apart from many other providers.
Free Car Wash & Rental Cars
In an effort to provide a comprehensive and customer-centric service, American Auto Shipping offers the following:
Free car wash upon delivery
Customers simply need to have their car washed, take a photo of the washing receipt, and send it via email to the company
The company will refund the expenses up to $20 per vehicle
Another unique benefit is the provision of a complimentary rental car if the delivery of their vehicle exceeds 14 days from the pick-up date. This thoughtful gesture goes a long way in easing the inconvenience that delays might cause and is a testament to American Auto Shipping’s commitment to customer satisfaction.
Shipping Process & Insurance Coverage
It’s crucial to understand the shipping process and insurance coverage when you entrust a company with your vehicle. American Auto Shipping’s process involves preparing for pickup, conducting inspections, and understanding insurance options.
Prior to pickup, it’s imperative to check that the battery is charged, the car can shift into gear, and the vehicle can roll, brake, and steer without issue. It’s also important to conduct a thorough inspection of the vehicle before it’s loaded onto the carrier. Another inspection is conducted upon delivery to assess any potential damages that may have occurred during the shipping process.
Preparing for Pickup
Before your vehicle is picked up by American Auto Shipping, there are several steps you can take to ensure a smooth process. The company recommends conducting a thorough inspection with the driver before the vehicle is loaded onto the carrier. This inspection holds significant importance in maintaining the integrity of the vehicle throughout the shipping process.
American Auto Shipping provides detailed guidelines on car transport preparation on its website. These guidelines include:
Ensuring the car is clean and ready for pickup can help prevent issues during the pickup process.
Effectively communicating pickup windows to provide customers with estimated pickup times.
Advising customers to be available and address any queries in advance to prevent coordination issues.
When it comes to insurance, American Auto Shipping ensures that its carriers are well-equipped. They carry both liability and cargo insurance in compliance with federal regulations, providing coverage for damages resulting from the driver or theft during car transport.
Comprehensive insurance is also included in the services provided by American Auto Shipping. This guarantees coverage for liability and theft, with carriers mandated to have a minimum of $750,000 of public liability and cargo insurance. Customers also have the option to acquire supplementary insurance through American Auto Shipping to enhance protection during the transportation of their vehicle.
American Auto Shipping Alternatives
Even though American Auto Shipping is a trustworthy and dependable option for car shipping, considering alternatives is always advisable. Reputable alternatives to American Auto Shipping include:
Easy Auto Ship
Sherpa Auto Transport
SGT Auto Transport
Each of these alternatives offers different services and features. For example, Montway Auto Transport provides vehicle shipping to all 50 states and vehicle relocation services. On the other hand, SGT Auto Transport offers features like reduced customer planning, time efficiency, improved vehicle safety measures, and cost-effectiveness. It’s important to explore various options and choose a service that suits your specific needs and budget.
In conclusion, American Auto Shipping is a reputable player in the car shipping industry, with a solid track record dating back over two decades. Offering a range of services to suit different needs, the company stands out for its locked-in pricing, free car wash offer, and comprehensive insurance coverage. The company’s high ratings on BBB and Google, as well as numerous positive customer reviews, attest to its reliability and commitment to customer satisfaction.
However, as with any service, it’s important to do your research and consider all options before making a decision. While American Auto Shipping offers a range of unique features and benefits, competitors like Montway Auto Transport and SGT Auto Transport also provide compelling offerings. Ultimately, the best car shipping service for you will depend on your specific needs, budget, and preferences.
Frequently Asked Questions
Is American Auto Shipping legit?
Yes, American Auto Shipping is a licensed, bonded, and fully insured auto shipper, providing open and closed shipping options across the country, and has served thousands of customers since 1999 with an A+ rating from the Better Business Bureau.
How do I know if my car shipping company is legit?
To know if your car shipping company is legit, gather information on the company, read online customer reviews, pay attention to your car moving quote and terms, and ask about payment requirements. Additionally, check if the company has a valid motor carrier (MC) number and USDOT number.
What is the cheapest car shipping company in the US?
You can find affordable car shipping with companies like Montway, Sherpa, AmeriFreight, and Ship a Car Direct, which offers services for long-distance moves at 43 cents per mile. Consider reaching out to these companies for their rates.
What is American Auto Shipping?
American Auto Shipping is a reputable car shipping company that has been operating since 1999.
How can you get a car shipping price quote from American Auto Shipping?
You can quickly get a car shipping price quote from American Auto Shipping by using their online rate calculator or by calling them at any time.