Are you considering Easy Auto Ship for moving your vehicle but unsure about its service? This in-depth Easy Auto Ship review provides a candid look at their reliability, pricing, and customer satisfaction to help you decide if they align with your shipping needs.
Easy Auto Ship is a reputable company in the auto transport industry with an A+ BBB rating, known for its customer satisfaction and unique policies such as providing rental cars for delays over 14 days.
Costs for services with Easy Auto Ship vary based on factors like season, location, and vehicle size, with average shipping costs around $1,173 and additional fees such as a $195 cancellation fee and various discounts available, including cash and seasonal discounts.
Easy Auto Ship offers comprehensive shipping services for a wide range of vehicles, with options like enclosed auto transport for luxury cars and expedited shipping. The company maintains a minimum of $100,000 in shipping insurance for protection during transport.
Evaluating Easy Auto Ship’s Standing in the Auto Transport Industry
Easy Auto Ship’s name is one that commands respect in the auto transport industry. The company prides itself on an A+ BBB rating, backed by a slew of positive customer feedback, reflecting strong customer satisfaction and industry esteem. How can the reliability of an auto transport company like Easy Auto Ship be evaluated?
Metrics such as the percentage of on-time pickups and deliveries, the average duration of delayed deliveries, and the ratio of on-time carriers to late deliveries shed light on the company’s reliability. Among auto shipping companies, Easy Auto Ship stands out with its unique rental car policy, which provides customers with a rental car if their vehicle isn’t delivered within 14 days after pickup—a testament to their dedication to customer convenience.
Unboxing the Costs: What to Expect When You Ship with Easy Auto Ship
Cost is a crucial consideration in selecting an auto shipping company. With Easy Auto Ship, several factors come into play in shaping the final bill. These include:
For some customers, a complimentary car wash upon delivery can be the cherry on top, adding to their overall satisfaction with the service.
Looking at the specifics, the typical expense for transporting a car with Easy Auto Ship is around $1,173, with a $195 service fee for cancellations. But before you start crunching numbers, keep reading. There’s more to the story when it comes to saving on your shipment with Easy Auto Ship.
Price Breakdown: Understanding Easy Auto Ship’s Fees
A clear comprehension of Easy Auto Ship’s cost structure can guide you toward a well-informed decision. Beyond the standard shipping cost, there are supplementary charges to consider. These include a non-discounted service fee or deposit of $250 and a cancellation fee of $195.
Interestingly, the type of vehicle does not directly impact the price of shipping with Easy Auto Ship. However, larger vehicles may incur higher shipping costs due to the additional labor and space required for transportation. With this in mind, you can better plan your shipping process and budget.
Discounts and Deals: Saving on Your Shipment
Everyone appreciates a good deal. Easy Auto Ship offers a range of discount options for car shipping, such as a cash discount of up to $150 at the time of booking, as well as seasonal discounts extending to specific groups like new customers and military members.
If you’re shipping multiple vehicles at once, or if you’re a military personnel, you’re in luck—Easy Auto Ship offers discounts for both scenarios. For further savings, you can book early or contact a live agent, potentially reducing your shipping costs by up to 15%.
To stay updated on upcoming deals or promotions, consider getting a free auto transport quote or directly contacting a live agent.
Navigating Easy Auto Ship Services
The capabilities of Easy Auto Ship are not limited to standard passenger cars. The company can transport a wide range of vehicles, including cars, trucks, boats, motorcycles, RVs, and trailers.
The versatility of the company is not confined to the types of vehicles it can manage. Easy Auto Ship also offers Military Auto Transport services and Enclosed Auto Transport for high-end and luxury cars. Let’s delve deeper into these specialized services.
From Sedans to SUVs: Shipping Options for Every Vehicle
Whether you own a sleek sedan or a heavy-duty SUV, Easy Auto Ship has got you covered as one of the best car shipping companies. The company offers cost-effective car shipping services for sedans, including an online car shipping calculator for instant quotes. For SUVs, Easy Auto Ship offers custom car shipping quotes and a straightforward process, making it a top choice among car shipping companies.
The rates for shipping different types of vehicles with Easy Auto Ship are determined by factors such as the size, type, and weight of the vehicle being transported. Regardless of the type of vehicle you own, Easy Auto Ship ensures a smooth shipping experience.
Special Handling: Enclosed Transport and Expedited Shipping
For those with high-end, vintage, or luxury cars, or for any vehicle being transported across a large distance, Easy Auto Ship recommends enclosed transport. This specialized service offers a barrier to protect high-value vehicles from:
While this added protection comes with an additional cost—Easy Auto Ship charges an extra $300 to $600 for enclosed transport compared to open shipping—the peace of mind it offers is often well worth the price.
For those in a hurry, expedited shipping ensures your car is promptly picked up, even on short notice, albeit at a cost that is 30–40% higher than regular shipping services.
Insurance and Protection: Is Your Vehicle Covered?
Insurance coverage is a prime concern when shipping your vehicle. Easy Auto Ship mandates its movers to maintain a minimum of $100,000 in shipping insurance to safeguard against potential damages during transportation. Additionally, the broker holds a supplementary cargo insurance policy to address legitimate claims not covered by the carrier’s insurance.
While the prospect of damage is daunting, being prepared is essential. In case you observe any damage to your vehicle upon delivery, you should promptly contact Easy Auto Ship within 24 hours of delivery to initiate the process of filing an insurance claim.
Customer Experiences: Real Reviews of Easy Auto Ship Service
Valuable insights into a company’s services can be gleaned from customer experiences. Easy Auto Ship has garnered a plethora of positive reviews, with customers praising:
The seamless collaboration with helpful agents
Excellent vehicle care by the carriers
Overall satisfaction with the service provided
Like every other company, Easy Auto Ship is not perfect. Some customers have reported issues such as delays in pick-up or delivery, problems with specific dates, and insufficient communication. But let’s hear more from those who’ve used Easy Auto Ship’s services.
Positive Testimonials: Satisfied Customers Speak Out
Scanning through the Easy Auto-Ship reviews, one can find a common thread among Easy Auto-Ship customers: the company is often commended for offering competitive rates, punctual delivery, and outstanding customer service. Customers have voiced their satisfaction with the swift delivery of vehicles in excellent condition, often accompanied by complimentary car washes, making it a positive Easy Auto Ship experience.
The company’s customer service also scores high marks, with an average rating of 8.8 out of 10.0 stars and consistent 5-star reviews, underscoring its dedication to customer support. These testimonials serve as a testament to the quality of service you can expect from Easy Auto Ship.
Addressing the Critiques: How Easy Auto Ship Responds to Challenges
Addressing critiques and challenges is inherent in any business. For Easy Auto Ship, common complaints include inadequate communication and unresolved damages. In response, the company actively communicates with customers and aims to provide prompt, efficient, and courteous customer service.
There have been instances where customers have praised Easy Auto Ship for their ease of collaboration, cost-effectiveness, and transparency in their procedures, indicating successful resolutions to challenges. These testimonials showcase the company’s commitment to addressing customer concerns and improving its services.
The Booking Process: From Quote to Delivery
The booking process with Easy Auto Ship is straightforward, beginning with a quote acquisition. Customers can do so by contacting 888-687-3243, utilizing their online auto-quoting calculator, or initiating a live chat with one of their shipping experts.
Once you receive a quote, the booking process entails either utilizing the online booking link provided in an email or contacting one of Easy Auto Ship’s knowledgeable Transport Specialists. From then on, it’s a matter of scheduling your pickup and delivery dates, and preparing your vehicle for transport.
Securing Your Spot: How to Guarantee Pickup Dates
For securing a pickup date with Easy Auto Ship, booking at least 2 weeks prior is recommended. To facilitate a seamless pickup, it’s recommended to:
Thoroughly clean the interior and exterior of the car
Remove any personal items
Ensure that the vehicle is in good mechanical condition and free from fluid leaks.
Keep in mind that numerous factors may influence the pickup date, including:
the distance of the route
your flexibility in scheduling
chosen shipping method
the size of your vehicle
Additionally, expedited shipping may also affect the scheduling.
Final Destination: What Happens on Drop-Off Day?
Once your vehicle reaches its final destination, what next? Upon delivery, customers are expected to have the payment ready, typically in cash or other certified funds, to hand over to the carrier. If you’re unable to receive the vehicle yourself, you can arrange for a third party to accept the delivery.
If you notice any damage to your vehicle upon delivery, it’s vital to immediately notify Easy Auto Ship and initiate an insurance claim. With these steps in mind, you can ensure a smooth and stress-free drop-off experience.
Accessibility and Availability: Where Can You Ship with Easy Auto Ship?
Easy Auto ensures wide-ranging accessibility and availability. The company provides comprehensive vehicle shipping services in all 50 states, including Alaska and Hawaii. For those seeking to transport vehicles overseas, Easy Auto Ship also offers international car shipping services.
As for pickup and delivery locations, Easy Auto imposes no restrictions, capable of servicing any storage facility that has sufficient space for its operation. So whether you’re looking to ship your vehicle across the state, country, or even overseas, Easy Auto Ship has got you covered.
Behind the Scenes: Meet the Easy Auto Ship Team
A great team powers every exceptional service. At Easy Auto, CEO Eric Ray and Vice President and COO Joe Reynoso lead a dedicated team of 35 employees. The company’s culture places a premium on business operations while also emphasizing the importance of family, fostering an exceptional work environment.
Furthermore, the management team at Easy Auto possesses a significant amount of experience, with a minimum requirement of 1 year in customer service and a preference for at least 1 year of sales expertise, particularly in car shipping. This ensures that every interaction you have with the team is handled by knowledgeable and experienced professionals.
Comparing Easy Auto Ship Against Other Auto Shipping Companies
How does Easy Auto fare compare to its industry competitors? Quite well, in fact. The company distinguishes itself with its unique features such as:
A rental car policy for delays exceeding 14 business days
International shipping services
Significantly more competitive pricing coupled with superior service quality when compared to other car shipping firms.
Moreover, Easy Auto Ship’s customer service is widely recognized for its exceptional quality, as evidenced by its A+ BBB rating and 4.6-star customer reviews. These factors, among others, set Easy Auto Ship apart from its competitors, making it one of the best auto transport company.
This comprehensive review of Easy Auto Ship has taken you through an in-depth exploration of the company’s services, pricing, and customer experiences. We’ve seen how the company stands out in the auto transport industry, thanks to its exceptional customer service, competitive pricing, extensive coverage, and unique services like its rental car policy.
Whether you’re looking to ship a standard passenger car, a luxury vehicle, or even a boat or motorcycle, Easy Auto has proven itself to be a reliable and trustworthy choice. So the next time you need auto transport services, remember Easy Auto—the company that truly puts customers first, from quote to delivery.
Frequently Asked Questions
Is Easy Auto Ship car shipping legit?
Yes, Easy Auto Ship is a legitimate company, with a license and bonding for door-to-door transport and positive customer feedback.
How long has Easy Auto been in business?
Easy Auto Ship has been in business for nine years, since it was established in 2013, and has successfully transported over 123,000 vehicles. It has BBB accreditation with an A+ rating and is known for its excellent customer service and affordable rates.
Is car shipping worth it?
If you’re moving over 500 miles and want to avoid wear and tear, plus extra expenses like food and lodging, then car shipping is worth it. But for shorter distances, driving the car yourself may be the more cost-effective option.
What types of vehicles can Easy Auto transport?
Easy Auto Ship can transport cars, trucks, boats, motorcycles, RVs, and trailers, making it a versatile option for different vehicle types.
What discounts does Easy Auto offer?
Easy Auto Ship offers a cash discount of up to $150 at the time of booking, as well as seasonal discounts for specific groups like new customers and military members. These discounts can help you save on your auto shipping needs.